Cancellation Policy
The guest can cancel free of charge until 7 days before arrival for The Family Unit, Mountain Moments and Valley View. The guest will be charged the cost of the first 2 nights if they cancel in the 7 days before arrival.
The Bed and Breakfast policy is the same as above with the exception of the number of days required before they will be charged for the first night for a 1 night booking and 2 nights for longer stays. The length of time needed to cancel a reservation is 3 days, unless it is for a long weekend and then we require 7 days notice.
Bed ad Breakfast Contract
Perfume/Cologne Policy
We respectfully request that guests refrain
from using perfumed products. Alannah and
many of our guests who are very sensitive
to these products, and can become ill if exposed to
them. These smells are difficult to remove from
mattresses, drapes and furnishings.
We respectfully ask that if perfumed products are to be
used, that they are applied after leaving the house.
We reserve the right to ask guests to leave, without refund, if they are wearing perfume or cologne
ALL PROPERTIES
No Smoking Policy:
We do not allow smoking inside any of our properties.
Smoking outside only, with proper extinguishing
of cigarette/cigar butts into the provided container
by the back door. Cleaning up discarded cigarette butts is $40.00/hr with a minimum one hour charge.
Please remember that this area has a very dry climate and it is very easy to start a grass fire and they spread very quickly.
Pet Policy:
We do not allow pets in the B&B or Valley View
and there is an additional $35 per dog charge for
The Family Unit and Mountain Moments.
Ask about trained, personal assistant dogs, but please keep in mind the hostess has allergies to dogs.
Good Neighbour Policy:
Guests are asked to remember that this home is in
a small town and we value our good relationship
with our neighbours. Guests are asked to refrain
from any acts that interfere with the neighbour's
rights to the quiet enjoyment of their properties.
Occupancy Limit:
Overnight guests are limited to the persons and
animals listed
on the rental agreement. Guest's friends and family visiting are not permitted after midnight out of respect
or other guests/neighbours. Anyone on the property after midnight, unless they
are registered guests, will be deemed to be trespassing and treated as such
Failure to respect our policies may result in
immediate eviction and
loss of rental fees
Cleaning Long Term Rentals
Our staff
will clean the house once a week, and
replace linens as needed. We ask that you use the
products that we
provide for any additional
cleaning.
Last but not least,
ENJOY YOUR STAY